Answer
When you have an agreement with Laird to send in your device for testing of anything around your radio you need to make sure your radio can be set to all necessary test modes.
In order to do that please contact the Laird FAE already known to you or write to Laird at "support@lairdconnect.com" to get in contact with us.
Your FAE will be able to help you determine if your device is fit for testing.