Why are the LEDs of my RS1xx with external temperature probe constantly on and it does not join the LoRaWAN network?

With the 1-Wire Digital Thermometer Probe, a connection problem at power up is indicated by both LEDs on the front panel being
constantly on. This is a visual indicator to the user that there is a communication issue between the sensor and the probe.

Please check the connector/plug of the external temperature probe for proper connection as well as its cable for mechanical damage.